This policy informs you how Immigration Street Legal collects and manages data about you and why. As a firm, we take privacy and data management seriously and if you have any concerns on how your data is managed please contact us.
Immigration Street Legal collects, uses and is responsible for certain categories of your personal information. When we do this we are the 'controller' of this information for the purposes of the General Data Protection Regulation (GDPR) and other applicable data protection laws, including the Data Protection Act 2018. If you have concerns, please contact alexmorley@immigrationstreetlegal.com.
We will process data given to us by our clients under their instruction in the course of providing services to them. When we do this, we are a data 'processor'.
Information collected by us
- We may process data about your use of our website and services — known as site usage data. The site usage data may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths. This usage data may be processed for the purposes of analysing the use of the website and services.
- We may process information contained in any enquiry you submit to us regarding our services — enquiry data. This may include your name, email address, telephone number plus any details you provide to us to support your enquiry. The enquiry data may be processed for the purposes of contacting you to discuss the legal services we offer.
Personal data we may collect
- Your name and contact details (including your address, email and phone numbers);
- Personal information that may be included in communications with us;
- Information you provide to us about your matter, which may include sensitive personal information directly related to your case;
- Details of goods and services that we provide to or receive from you;
- Payment information and financial information that relates to our relationship including bank details.
How we use your personal information
- We may disclose your information as necessary for the purposes set out in this policy;
- We may disclose your personal data to our insurers and other professional advisors as necessary for the purpose of obtaining and maintaining coverage, managing risk, obtaining professional advice and managing legal disputes;
- To comply with legal obligations to act in the public interest and uphold the rule of law.
Legal reasons we collect and use your personal information
We must identify a legal basis for controlling and processing your data. We rely on consent, legal obligations, performance of a legal contract, and legitimate interest depending on the data we are processing and the reason we are processing it.
You always have the right to withdraw your consent at any time. If you wish to withdraw your consent then please contact us by email: alexmorley@immigrationstreetlegal.com.
Who will we share your personal information with?
We take client confidentiality very seriously and will not share any information entered into any of our software or platforms unless required to do so by law. Other information we process we may share with professional advisers, training agencies, accountants, solicitors, data processors, hosting providers, and storage and archiving providers.
How long will we save your personal data?
- Enquiry data — will be held for a maximum of 18 months if the enquiry doesn't progress into a case; the personal details supplied will be deleted.
- Client data and correspondence data — we are required to keep an electronic scan of your computer file for 6 years. We keep this electronic file upon the understanding that we have your authority to destroy it six years after the date of the final bill we send you.
Your rights
Under the GDPR, you have several important rights that you can exercise free of charge, including transparency over how we use your personal data, access to your personal information, correction of mistakes, erasure in certain circumstances, data portability, objection to direct marketing, and restriction of processing in certain circumstances.
If you want to exercise any of these rights, please contact us and let us know who you are and what right you want to exercise. We will respond to you no later than one month from when we receive your request.
How to make a complaint
The General Data Protection Regulation gives you the right to lodge a complaint with a supervisory authority. The UK supervisory authority is the Information Commissioner's Office who can be contacted at https://ico.org.uk/concerns/.
Our email address is: alexmorley@immigrationstreetlegal.com.
Use of cookies
We want to make the use of our website easy, useful and reliable. To do this we sometimes place small amounts of information on your device. These include small files known as cookies. They cannot be used to identify you personally but they do make your experience as a visitor better.
You can restrict or block the cookies used by the website through your browser settings, but this will impact your user experience.